Reservation information
Ophthalmology

Reservations will be prioritized. Advance reservations online or by phone are recommended.

(Reservations for ophthalmology are not a complete reservation system, so the consultation time is not fixed. Please note that it will be the time to come to the reception and give priority to guidance.)

​​ Online reservation information  

* Due to the system transition, reservations after January 4th will only be accepted by phone. Please make a reservation by phone during the consultation hours.

  There are three slots for ophthalmology reservations: "ophthalmology," "orthoptist," and "glasses contact."

  • Please select "Ophthalmology" for general ophthalmology examination.

  • If you have anxiety about your child's eyesight, such as strabismus, amblyopia, or color blindness, please select "Orthoptist". (Weekday morning)

  • Select "Glasses Contact" for inspections related to glasses and contacts.

  • To cancel / change, please use the "Confirmation of reservation details" email.

  • Reservations for visual field tests, procedures, and surgery can be made by phone. Please note that online reservations are not possible.

  • For inquiries, please contact us by email or phone instead of the remarks column of the reservation.

  • Please note that we do not accept reservations by email.

If you want the glasses or contact lens prescription

  • A prescription is required for glasses and contact lenses. If you would like to issue a prescription, make eyeglasses, or purchase contact lenses, please make a reservation on Monday, Wednesday, Friday afternoon, or Saturday morning and afternoon. (For online reservations, please make a reservation in the "メガネ・コンタクト" .)

  • If you are wearing contact lenses for the first time, it will take some time.

  • Some contact lenses are not available. If you have a desired manufacturer, please contact us by phone. Also, if you wish to purchase at our hospital, it will take about 3 days as it will be backordered. please note that.

The day

  • Please come to the reception at the time of your reservation.

  • Please bring your insurance card, if you have.

  • Since it is not a complete reservation system, you may have to wait depending on the inspection content and the congestion situation on the day. 

  • If you are wearing contact lenses, please bring a replacement contact lens or glasses as they will be removed before the examination or examination.

  • We apologize for the inconvenience, but we do not accept reservations by email. note that.

Aesthetic Dermatology

* Due to the system transition, reservations after January 4th will only be accepted by phone. Please make a reservation by phone during the consultation hours.

From January 4, 2022, first-time visits will only be accepted by phone. Please note that you cannot make reservations online.

The cosmetic dermatology treatment menu (HIFU / IPL / peeling / dermapen / Q-switch yag laser) is a complete reservation system . Please make a reservation online or by phone in advance.

  • Aesthetic dermatology is a complete reservation system . Please make a reservation in advance online or by phone.

  • For first-time visits, registration and counseling are required before the procedure, so please visit us 15 minutes before your appointment time. (For those who make a reservation from 10:15 in the morning, please come after the entrance on the 1st floor opens at 10 o'clock because the union is open at 10 o'clock)

  • Those who wish to use Dermapen will be required to apply an anesthetic cream in advance. Please come to the reception desk at least 15 minutes before the reserved time without makeup. Also, please note that you cannot make up for 12 hours after the treatment.

  • If you wish to have your hair removed, please come with a razor treatment.

  • If you wish to have a beauty injection, you do not need to make a reservation in the beauty frame, but please let us know your visit time by phone in advance as we may have to wait during congestion.

Aesthetic Dermatology Cancellation Policy

At this clinic, all the staff are trying to provide medical treatment and treatment that will satisfy as many patients as possible at the lowest possible price.

If there is a change or cancellation of the reservation on the day, cancellation without notice, late arrival, etc., it will cause inconvenience to other patients, so regarding the change, cancellation and late arrival of the reservation, the cancellation fee and contact time are set as follows. I will.

 

■ Cancellation fee

If you cancel on the day or without permission, the following cancellation fee will be charged.

◇ Cancellation fee for beauty treatment (HIFU treatment, IPL phototherapy, dermapen, various peeling, Q-switch yag laser) and free medical treatment (surgery to remove swelling, moles, etc.)… 3,300 yen


■ About notification of reservation change, late arrival, etc.

◇ Reservation change / cancellation ... Please contact us by 18:00 on the medical treatment day (excluding holidays) before the reservation date.

* For online reservations: Please cancel from the reservation confirmation email.
* For those who make reservations by reception or phone: Please cancel by phone.


◇ Notification of late arrival on the day ... Please be sure to contact us before the reservation time. (If it is before 10 o'clock, please send a message to the answering machine.)

* If you are late for more than 15 minutes, you may not be able to receive the desired treatment or you may be canceled. (Please note that a cancellation fee will be charged in that case as well.)


■ Other precautions

・ If you cancel or be late without permission, we may refuse your next reservation.
・ The cancellation fee will be charged at the next visit. If we cannot handle the cancellation fee, we may refuse your next reservation.


We apologize for the inconvenience caused by the busy reservations, but we appreciate your understanding and cooperation so that more patients can receive medical treatment.

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* For first-time patients, if you download the questionnaire in advance and bring it with you, the time required for the first-time visit will be shortened. Please use it.